How to Choose a Live Answering Service in Jacksonville

Running a small business in Jacksonville comes with a number of challenges. For a lot of entrepreneurs, managing incoming phone calls is particularly tricky. If you try to answer every call that comes into your business, it’s hard to focus on anything else. But if you fail to pick up on too many calls, you can start bleeding leads. So it’s little wonder that many small businesses in Jacksonville swear by live answering services.

With a live answering service, every call to your business in Jacksonville will be answered by a live agent. That way, you don’t need to stay in “receptionist mode” at all times. It also means that legitimate callers to your business will be less likely to hang up before leaving a message. Best of all, these services typically cost between $5 to $10 a day—a fraction of what it would cost to hire a dedicated receptionist.

But if you’re getting an answering service for the first time, choosing the right plan and provider can be difficult. That’s something we’re experienced with at Office Evolution® Jacksonville. So to help you find the right plan for your needs, we’ve compiled a quick guide to how we match small business owners with the right live answering service.

Choosing the Right Live Answering Service in Jacksonville

The Basics

A smart, cost-effective choice for typical small businesses.

If you get a live answering plan at Office Evolution Jacksonville, we’ll usually get you started with one of our basic plans. These plans come with 60 minutes of phone answering a month, which is more than enough in most cases. They also include a personalized greeting for your business, a voicemail to email feature, and discounts on day office and meeting space rentals at our location.

Add-On Features

Upgraded plans for businesses with specific needs.

While we typically suggest starting with a basic answering plan, some cases call for added features and functionality. Two common examples are businesses with multiple team members or with heavy call volumes. For teams, we can include call forwarding to multiple numbers. For businesses with lots of incoming calls, we can add additional minutes, along with features to streamline call management.

Package Deals

Save by bundling your plan with other services.

If you’re getting a live answering service, you might need additional small business services, like a business address or a coworking membership. At Office Evolution Jacksonville, you can bundle these services together to reduce the overall costs. Our professional service bundles are a popular option for entrepreneurs in the Jacksonville area, including those based in Ponte Vedra Beach, Nocatee, Jacksonville Beach, St. Johns Town Center, Mandarin, San Marco, and Southpoint.

Call Office Evolution Jacksonville today at (904) 339-8269 to learn more about our live answering service!